FREQUENTLY ASKED QUESTIONS


Do I receive support?

Yes. We pride ourselves on our fantastic support and we are on hand to help you meet your training objectives.

Do I need to install anything?

No. The application runs on any modern standards compliant browser. The training is really responsive and can be used on various devices. If you experience any issues when starting a course such as a blank or flashing screen, please ensure you have not disabled third-party cookies. Check the Requirements menu item for details on these settings for your browser.

Can I add additional courses later?

Yes. Additional courses or credits can be added at any time. To get the best deal on credits we recommend that you purchase them in bulk.

How does billing work?

Individual purchases are made via PayPal via this platform and bulk purchases via invoice.

Do you offer refunds?

Yes. See terms of service for further details.

Do I receive support?

Yes. We pride ourselves on our fantastic support and we are on hand to help you meet your training objectives.

Do I need to install anything?

No. The application runs on any modern standards compliant browser. The training is really responsive and can be used on various devices. If you experience any issues when starting a course such as a blank or flashing screen, please ensure you have not disabled third-party cookies. Check the Requirements menu item for details on these settings for your browser.

Can I add additional courses later?

Yes. Additional courses or credits can be added at any time. To get the best deal on credits we recommend that you purchase them in bulk.

How does billing work?

Individual purchases are made via PayPal via this platform and bulk purchases via invoice.

Do you offer refunds?

Yes. See terms of service for further details.